DTAC - mSupply Foundation


Vaccines Module for COVID-19

Date posted: 03 Mar 2021

A webinar on the mSupply Vaccines Module has kicked off this year’s webinar series, ahead of a COVID-19 vaccine rollout across the Pacific.

Participants from 9 countries across the region logged in to learn about mSupply’s potential role in COVID-19 vaccine management.

You can watch Dr Michael Nunan’s presentation here.

Check out our YouTube channel to watch previous webinars.

That's a wrap: mSupply Stocktake Seminar

Date posted: 15 Dec 2020

Thanks to all of you that managed to make the first DTAC webinar! We appreciate your participation and hope that you found it interesting and useful.

If you missed the webinar, or want to watch it again, or want to listen to Richard’s French accent, it is available here.

And because we love a good takeaway here at the mSupply Foundation (who doesn’t!), we have summarized 10 stocktake takeaways from the webinar. You can download this as a PDF here.

Please feel free to share the links with your colleagues. And also, if there is anything further you would like to ask about mSupply stocktakes, please free to email Richard (richard@msupply.foundation) or DTAC (dtac@msupply.foundation).

Thanks once again. We look forward to seeing you all at the next webinar in the new year.

mSupply Stocktake Webinar

Date posted: 27 Nov 2020

We hope that you will be able to join us for our webinar on using mSupply to support stocktakes.

Please register at:

Look forward to seeing you all there.

Digital Supply Chain Officer - Samoa

Date posted: 25 Nov 2020

Come and work with us! We’re recruiting someone to support a regional health supply chain initiative called DTAC. It’s a long-term (4 years) role based in Apia, Samoa, working with a regional facility, supported by the mSupply Foundation and Tupaia.

Contribute to improving health supply chains and digital health in Samoa and the Pacific! Applications close in one week.

Digital Supply Chain Officer Samoa

First cohort of countries sign up to DTAC

Date posted: 23 Nov 2020

The relationship between DTAC and its first cohort of partner countries has now been formalised, with Cook Islands, Niue, Samoa, Tokelau, Tonga and Tuvalu now having signed a memorandum of understanding (MOU) with The mSupply Foundation.

The COVID-19 pandemic meant that the MOUs were signed virtually but that hasn’t diminished the excitement surrounding the project. After signing the MOU on behalf of the Tokelau Government, Dr Silivia Tavite, Director of Health expressed her enthusiasm.

“I am so excited about the intentions of this MOU and the proposed activities and I am already feeling excited about the good impacts of this MOU on health services in Tokelau,” Dr Tavite said.

DTAC is funded by the New Zealand Government’s Ministry of Foreign Affairs & Trade (MFAT) for five years. The project will benefit communities throughout the Indo-Pacific region by improving access to quality essential medicines and primary healthcare.

DTAC will leverage the use of software such as mSupply and Tupaia to ignite new models aimed at setting, meeting and surpassing regional standards in health supply chains, digital health systems, and essential medicines access.

The DTAC Project Manager, Emily Porrello, said the signing of MOUs with partner countries demonstrated a shared commitment to building resilience and sustainability into health supply chains.

“DTAC is here as a long-term collaboration to support the availability and supply of essential medicines and health services in our member countries,” Emily said.

“The impact of the COVID-19 pandemic on health supply chains worldwide has highlighted a clear place for DTAC in the Indo-Pacific region.”

“Signing the MOUs during the pandemic is a significant step in what has been a challenging year for everyone. We are so excited to work closely with our partner countries and to expand DTAC’s services in the new year.”

DTAC will enable an ambitious approach to regional health supply chains with its ‘collaborative empowerment’ framework. With a focus on building genuine peer-to-peer collaboration in the Indo-Pacific region, shared decision-making with partner countries is a core component of the model.

DTAC is funded until 2024, with plans to later expand its services to the wider Indo-Pacific region and beyond.

The DTAC Logo

Date posted: 20 Nov 2020

DTAC has a simple yet bold aim: to improve access to quality essential medicines and primary health care across the Indo-Pacific region. So when we started thinking about our logo, we knew that we wanted something that was bold and simple. We also wanted something that reflected the culture and heritage of the Indo-Pacific region and our core values of partnership and support.

The primary focus of the logo is DTAC in a bold sans serif font: a strong and clean look to keep us grounded and reflect our professionalism. The inclusion of our full name to the left ensures clarity and our focus on health and supply chains. Likewise, including Indo-Pacific to the right shows its importance as DTAC’s focal point and meeting place. These core components work together to ensure our brand is recognizable wherever it appears.

The triangle motif within our logo is common throughout the Indo-Pacific region, testifying to its importance in the local culture. The motif is often used to represent shark teeth and hence symbolic of strength, guile, protection and guidance – qualities central to DTAC’s purpose. And of course, we loved the link to the natural eco-systems in the Indo-Pacific region – unique, essential and to be treasured.

By introducing a variety of blue and green tones, we make note of the diversity of countries, perspectives and systems within the Indo-Pacific region. However, by keeping the colours from a similar palette, our logo pays tribute to our natural surroundings and shared characteristics. As DTAC is established over the coming years, we look forward to bringing in an even greater number of individuals and perspectives to grow the Centre.

The central positioning of the single orange triangle represents DTAC as a central point of collaboration for Indo-Pacific health supply chains. The orange colour connects to the mSupply Foundation as the organisation and technology at the heart of DTAC. All of the triangles are grouped together at the same level to represent the values of support and building genuine, peer-to-peer relationships.

This logo embodies so much of what is important to DTAC – strengthening regional supply chains in the Indo-Pacific, supporting cooperation on shared challenges, and sustaining an inclusive and prosperous region. We are so excited about DTAC’s objectives and our new logo, and we hope both will inspire our partners as well.

TL;DR: DTAC has a cool logo.

Indo-Pacific Health and Supply Chain: Data and Technical Assistance Centre (DTAC)

Date posted: 16 Nov 2020


To improve access to quality essential medicines and primary healthcare in the Indo-Pacific region through digital systems and people strengthening.


  1. Achieve greater than 95% availability of quality essential medicines at the central level
  2. Achieve value for money in procurement of health supplies and minimize financial losses due to stock wastage
  3. Sustain a network of skilled staff capable of maintaining local health supply chains and using data from digital systems to inform decision-making
  4. Achieve shared goals through regionally-accepted standard operating procedures collaborative stakeholder engagements and joint decision making


  1. Collaborative Empowerment: we share regional decision-making roles with member countries, fostering both individual and country-to-country strengthening. We are focused on building genuine peer-to-peer collaboration in the region
  2. Supportive: we capacity-build local staff in member countries to achieve long-term, sustained outcomes
  3. Excellence: we measure performance of member countries against, and encourage them to surpass, minimum regional standards

Initial funding from New Zealand’s Ministry of Foreign Affairs and Trade will support implementation in 6 Polynesian countries – Cook Islands, Niue, Samoa, Tokelau, Tonga and Tuvalu – until 2025.


DTAC services are free for member countries. DTAC will work with member countries (represented by an advisory panel) to strengthen regional capacity and achieve defined regional standards across key areas:

  • Technical: hardware setup, software installation and ongoing support to assist with implementation of new workflows and procedures
  • Supply Chain Performance: independent audits of health supply chains including review of procurement systems and processes. Support for tender and contract management
  • Stock & Warehouse Management: review stock management, distribution and warehouse procedures. Establish standard and emergency processes, and key performance indicators
  • Data Analysis: support local staff in analysing and interpreting data from supported digital health systems
  • Training: refresher courses for mSupply, Tupaia, Tamanu and DHIS2 as well as training on new features and systems
  • Research Support: support and enhance the research activities of local staff throughout the research lifecycle – including design, data collection and presentation

mSupply International Accreditation System

DTAC is also developing broader global initiatives including the mSupply International Accreditation System. The System aims to:

  1. Provide a structured learning system for mastering mSupply
  2. Formally recognise the skills of health and IT professionals using mSupply worldwide
  3. Support career development in a transparent and equitable manner, allowing suitably qualified individuals from any country to gain employment locally and internationally

To achieve accreditation, individuals must pass an examination to achieve accreditation. Depending on the accreditation level, examinations may be conducted online or in-person. Some levels also include a practical assessment. Accredited users and system administrators can choose to be included in a public register.

Other DTAC initiatives

  • mSupply Supplier Hub: a central space for member countries to liaise with suppliers of medicines and medical consumable for procurement-related activities
  • mSupply Universal Codes Server: a system for standardising item codes for medicines across countries
  • Tupaia Regional Dashboard: visualising item availability across the Pacific, allowing for monitoring and evaluation at the regional level


Date posted: 12 Nov 2020

Contact us at dtac@msupply.foundation for more information.